Request a Refund
Use this form to submit a refund request. Please provide the details below so we can locate your booking and review your request against our Refund & Cancellation Policy. Submission of this form does not automatically guarantee a refund.
Refund Policy
We understand that plans can change. Refund requests may be submitted up to 7 days before the scheduled event date, unless different terms are clearly stated for a particular event.
Tickets purchased within 7 days of the event are not covered by our standard change-of-mind refund policy. This does not affect your statutory rights where an event is cancelled, materially rescheduled or where you otherwise have a legal right to a refund.
Submitting this form is a request for a refund and does not guarantee approval. Eligible requests will be reviewed in accordance with our Refund & Cancellation Policy.
Approved refunds are normally processed within 7–14 business days.
